evolution is not just about the technology. Our solution is to give you the best possible service from the beginning and to ensure that you are able to maximize and optimise your online distribution from day one. We have introduced evo+ as our commitment to you. It is our way of ensuring that you have constant support and constant communication with our team of experts. It is our way of ensuring your ROI.
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eDM |
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eCM |
e-Comm |
| Pre-sales |
Hotel e-distribution strategy assistance & advice When a hotel joins evolution we take the time and effort to ensure your set up and distribution will have maxmium impact. This is why before going live we develop a strategy and help you build up a plan that will greatly increase your visability, bookings, and revenue. Selling all rooms, all rate, through all channels
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| Pre-sales |
On-line demonstration of evolution features and functionality Your dedicated account manager will demonstrate all the functionality of the technology to ensure you are aware of the full power evolutions products will provide you with.
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| Initial |
On-line personnel training on applications Once aware of the full functionality at your fingertips your account manager will provide detialed and indepth training to ensure confidence in use of the technology. This is conducted online and is unlimited. We are also able to provide on site training on request.
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| Initial |
Assistance in configuring hotel data in evolution Your account manager will help to load all descriptions and media into the system in way that will most effectivly display and sell you property.
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| Initial |
Assistance in initial loading availability and rate plans In addtion to loading the data your account manager will provide advice and help you to orgaise your rates and availability in to the easiest possible way to manage.
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| Initial |
Introduction to World Payment Services evolution has partnered with WPS to provide centralised billing. This will cut down the workload assciaoted with paying many invoices and will increase confidence for agents making the bookings.
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| Initial |
Website review report evolution will review your website and provide startegic advice and initial search engine marketing techniques to help increase traffic columes the click to book ratio through your web booking engine.
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| Initial |
Assistance in loading visual media for VFM/Leonardo Images and media are some of the strongest tools that will effectivly sell your property. Your account manager will advise and work with you to ge the best out of the presentation material.
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| Initial |
Booking engine customisations and adaptation The evolution booking engine is customised to fit into your branding and message to increase customer confidence and provide you with a personalised revenue tool.
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| Initial |
SEO recommendations and implementation When implementing the booking engine to your website evolution will provide suggestions and strategy that will increase traffic and the look to book ratio.
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| Live |
Verification of hotel data & availability post live Once live on the channels evolution will check and make sure your hotel is being displayed correctly and in the best possible way to sell you hotel.
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| Live |
In-depth review of content, rate & inventory set-up live +6 weeks After 6 weeks of generating bookings evolution will conduct a review to check what is working well and what can be done to improve production.
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| Live |
Verification that links are live on hotel website evolution will check and ensure that all links are live and able to revceive bookings through the website.
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| Ongoing |
Personal Revenue Manager assigned to hotel Your account manager is fully qualified in revenue management startegy and techniques. They will provide you with expert advice and support on how to increase REVPAR on an ongoing basis.
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| Ongoing |
Advice on room and rateplan setup and rate strategy When setting up your property on the system it is important to set it up in a way and in a language that will best sell your hotel. evolution will provide advice on how to best present this.
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| Ongoing |
Rate parity & integrity + inventory checks Rate Parity is vital in ensuring a uniform message and in controlling your yield. evolution will monitor and check to make sure that this is being achived across all the channels we distribute to.
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| Ongoing |
BAR rates compliance checks The GDSs and major OTAs want BAR rates and often penalise hotels for not providing them. Evolution work with all available BAR programs and the system makes it easier to derive all rate plans from BAR giving greater control and saving time.
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| Ongoing |
Rate strategy advice evolution have fully qualified revenue managers that will monitor markets and provide you with up to the minute rate stargies desgined to increase your bookings and revenue.
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| Ongoing |
Seasonal promotions recruitment & strategic ssupport & advice Throughout the year there are events and reasons to amend your rate startegies . evolution will set advanceed plans with you so that you are prepared and maximising your production for these periods
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| Ongoing |
Consortia support evolution will advise and support you on the best consortia realtionships, and will help you win new RFPs. Working closely with 23 major consortia evolution can give you introdcutions and research realtionships that will increase your business through the GDS.
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| Ongoing |
Chain OTA programmes and general OTA advice evolution has a number of chain level agreements in place with the major Online Travel Agents. We will also lsource the best partnerships available to you and provide support on building successful relationships.
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| Onhoing |
Periodic revenue management & best practice webinars? As our relationship grows you will have access and be provided with courses and webinars that will hihglight best practice and intriduce you to the newest revenue management techniques.
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| Periodical |
Health checks on content evolution will regurarly check your visability and how your property is being displayed to ensure your hotel is being sold in the most effectiev way. We will also check that all information is correct and suggest changes is neeeded.
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| Periodical |
Visbility checks for public rate plans on all GDS and all main city/airport codes evolution on an ongoing basis will check the visability of your hotel to agents and how they search for your hotel. By doing this we can all be certain of perfect visiability.
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| Periodical |
Negotiated and Consortia rates visibility audits After entering and sending out your corporate and consortia RFPs evolution will monitor and ensure that you have best visability increasing the liekly hood of selling these rates and building new relationships.
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| Weekly |
Weekly production monitoring Your account manager will on a weekly basis review prodcution to keep a cuurent view on how well your hotel is producing and will provide stratgic advice on how things may be improved.
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| On request |
Competitive reports analysis Knowing what your competitors are up to can give you and advantage in developing the most effective rate startegy.evolution can provide you with this information on a request basis.
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